What’s Wrong With My Printer Cartridge?

cartridge_cleaning

What’s wrong with my printer cartridge? Has the following ever happened to you? You’ve created a great document, greeting card or cropped your favorite photo and want to print it.  You press the print button and….the paper goes through but nothing is on the paper.

What can be wrong with my cartridge you ask?

Well, it depends on what type of cartridge you have and when the last time you printed with the cartridge.

If you have a printhead cartridge (that is the one that has copper on the back or bottom), you could have a blockage or dry printhead.  Printhead cartridges have numbers such as:

  • HP #15 thru  #99 or  #901,
  • Canon 40, 41, 210, 211, 240, 241 and,
  • Most Lexmarks or Dell printers.

So what do you do next? You might be able to rejuvenate the cartridge with this technique.

Grab a couple of paper towels and run them under hot water.  Squeeze out the excess water and place the cartridge on the paper towel for about a minute.  This will help to soften any congealed ink stuck in the printhead.

Remove the cartridge and wipe it dry.  Get a dry piece of paper towel and and press the printhead onto this piece to see if any black or colour is coming out.  If it is, great, put your cartridge back into the printer and print.

If it is not, you will have to take a trip to your local cartridge refiller and ask them to use their advanced techniques to try to revive the cartridge.  Sometimes it works, sometimes it doesn’t.  The way to prevent this problem is to use your cartridges regularly to avoid this frustration and wasting your money.

There is another type of cartridge that we call the ink tank style.  These do not have the typical copper strip, but you may notice and small gold chip.  Some cartridge numbers to reference for this style are:

  • HP #564, 920, 940, 950, 932, 933,
  • Canon 8, 221, 226,
  • Brother, 41, 51, 61, 71, 75,
  • Lexmark 100, 108, Dell 21, 22,
  • All Epson cartridges.

With these types of cartridges, the printhead is actually in the printer, so if you don’t print fairly regularly, the printhead in your printer can get clogged and this may render the printer useless.

If it has been a couple of weeks since you have used your printer, you will have to perform a print head cleaning.  On most printers there is an option within the menu for maintenance or printhead cleaning.  If there is no menu option, try this procedure:

  1. Right click on ‘Start’ and go to printers and faxes,
  2. Highlight your printer and go to the properties tab and look for maintenance or colour control.
  3. You may have to run this function several times to un-clog the printhead.

In some printers the printhead is removeable. If you do remove it you can clean it by soaking a paper towel with hot water squeezing it out and laying the printhead on top of it.  Then dry it up, put it back in and give it a try.

Of course, if you have a laser printer, then you won’t run into any of these issues as toner cartridges use a powdered substance.

In order to keep your cartridges lubricated and ready to print when you are, my best advice is that it’s best to try to print once a week, even with the colour cartridge. Use it or lose it when it comes to ink cartridges.

Try this and let me know how it works for you. I love getting feedback. And don’t forget to leave a link back to your own blog if you have one via the commentluv feature here on the site.

Until next time,

Karen

 

5 Key Questions to Ask Before You Purchase a Printer

which printer to buy?Looking for a new printer?  Here are 5 key questions to ask before you make your purchase in order to make an informed decision.  What do you want to print, and how often?

1. Do I need to print in black and color? If you print quite a lot but only in black, a laser printer would be your best bet.  The cost per page is considerably less, usually they print quicker than an inkjet, they are quieter and the copy is crisp and clean.  If you do occasionally like to print photos and other color documents, then choose an inkjet printer. Continue reading

The Cartridge Place Customers Ask – Ink or Toner?

Ink-and-Toner cartridges

Everyday at The Cartridge Place we are answering customer questions regarding printers and printer ink and toner cartridges.  One of the most asked questions is, “how can I save more money on my print jobs?” My answer would be in the form of this question “What type of printing are you doing?”

For people who print in black only, I would recommend a monochrome (black only) laser printer.

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The Cartridge Place Newmarket Reviews the Lexmark X264 Printer

Lexmark x264cHere at The Cartridge Place Newmarket, we are often asked to give our opinion on printers out there in the marketplace. This week, we review the Lexmark’s X264 multifunction laser.

Our overall feeling is that this printer is great for printing, but its scanning software doesn’t stand up. If you’re a small office, print large documents for clients or need high capacity printing, a fast laser printer with sizeable paper trays is incredibly useful. Toss in fax and scanning capabilities, plus network connectivity and an affordable price, and the Lexmark X264dn seems to offer all the ingredients for an all-in-one device for small workgroups that don’t need color.

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Are You Throwing Out Your Printer Cartridges?

remanufactured ink cartridges NewmarketMost of us are guilty.  We quickly un-wrap a new ink or toner cartridge, pop it into the printer slot, toss the old cartridge in the trash and happily continue printing.  After all, what else are we to do with messy used cartridges?

Did you know that every ink or toner cartridge thrown into the garbage makes its way to landfill, and can take over 450 years to decompose?  Here’s another mind-blowing statistic…in one year, if the world’s discarded cartridges were stacked end-to-end, they would circle the earth over three times!

These realities drive companies like ours, The Cartridge Place, to educate the public, and offer an eco-friendly solution.

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The Cartridge Place – Newmarket’s Ink and Toner Specialists

The Cartridge Place Newmarket

Let me start by wishing all of you the very best for 2013! You’ll notice our new name and logo.  Effective January 1, 2013, ‘The Cartridge Place’ will be our new operating name, with our tagline Ink & toner specialists.

Wondering about our tagline?  Well we’ve been in this business here in Newmarket since 2005, so we feel that we are qualified to call ourselves experts when it comes to printer cartridges.  We haven’t changed locations. We are still in the same easy to find location at Mulock and Yonge street in the Metro plaza.

I wanted to pass along a few tips on cartridge care for this season:

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Reviewing the Brother MFC-9970CDW Printer

We recently added the Brother unit MFC-9970CDW to our storefront as our colour copier for walk-in clients.  We purchased it for $499 on a sale at Staples here in Newmarket and thought we would provide you with a review on this product.

My assistant performed the setup and she said it was extremely easy to setup up to our network.

We just love the touch screen.  It is a highly attractive feature that makes giving commands very easy. In this case it’s even more welcome than it would be with most MFPs, because it has a multitude of commands available. More importantly, the combination of lots of features plus ease of use helps make the printer a good choice for the small to medium size office or workgroups.

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Keeping Printer Cartridges Out of Landfill

Each year, millions of empty toner and inkjet cartridges used in inkjet and laser printers, fax machines, and copiers are thrown in the trash, destined for landfills and incinerators. Buying locally remanufactured toner and inkjet cartridges — and recycling empty cartridges — is an easy way for businesses and consumers alike to reduce the environmental impact of these discarded products.

Any home or office equipment that uses an ink or toner cartridge, should be able to use remanufactured cartridges.

Advantages of Using Remanufactured Cartridges

Remanufacturers inspect empty cartridges for damage and then repair or replace broken and used parts, thoroughly clean the reusable components, and refill the cartridge with new toner. Using remanufactured cartridges has significant economic and environmental advantages:

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Buying Remanufactured Ink and Toner Cartridges

There are a lot of myths out there about buying remanufactured ink and toner cartridges.  Let’s explore some of them and get the record straight.

Myths and Facts

Myth 1: Using a remanufactured cartridge will void your warranty or damage your printer.

Fact 1:  It is very unlikely that a problem with your printer equipment would stem from the cartridge. Remanufacturing companies are so certain that the cartridge will not cause damage that they will offer a 100% guarantee.

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Can Your Inkjet Printer Be Fixed?

I had a call last week from the sister of a customer of ours who lives in western Ontario.  Her brother suggested she call us because she was having problems with her Canon inkjet printer and she was wondering if it could be fixed.

After getting the information on her printer model, MP580, and looking up what cartridges it used, I asked if it had been a period of time since she used her printer.  This is an important question in determining what the problem can be.  With any printer, non-usage of printer cartridges can lead to blocked nozzles on the printer cartridge or in the printer itself, depending on the model.  This is why it is important to use your printer cartridges at least once a week.

The Canon MP580 is a printer that has ink-tank style cartridges with the print head in the printer.  I suggested performing a head cleaning cycle either from the printer menu or by going to ‘printers and faxes‘ from the control panel on their PC and right clicking to get the properties tab.  From here there should be a color management or maintenance option, which can be used to perform a deep head cleaning.

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